Character Infants Wellies

For items purchased online, you can send them back for a full refund within 28 days, provided it has not been used or fitted, and is returned in its original packaging with a valid proof of purchase.

If you've had items delivered to you from one of our brand partners please see additional information in regards to returning those items on our online returns page.

Please note: Unfortunately certain items cannot be returned. For more information please visit our full online returns page

Extended Christmas Returns Policy

Our extended Christmas returns policy runs from 1st November until 9th January, all items purchased online during this time can be returned for a full refund. Click here for full details.